Terms and conditions

These Terms and Conditions form a contract between the customer (you) and I am the Animal (ABN 42 672 825 272) apply to the ordering, purchase, fulfillment and delivery of goods from iamtheanimal.com.au

Please read these Terms and Conditions carefully before placing your Order with us as these Terms and Conditions contain important information about the ordering, processing, fulfillment and delivery of goods, including limitations of liability.

If you do not understand these Terms and Conditions or if you have any questions, please contact a member of staff or send us an email and someone will be happy to assist you.


The following definitions are used in these Terms and Conditions.

Business Days means a week day (Monday-Friday) in which trading banks are open for the transaction of banking business in Australia.

Delivery Address means the address to which the Goods are to be delivered as stated on the electronic Order form on the Website.

Delivery Agent means any nominated third party delivery or shipping company for I am the animal.

Delivery Fee means the fees charged by the Delivery Agent of I am the animal for the delivery of Goods.

Gift Cards means an electronic gift card through the acquisition of which you or a recipient may make non-cash payments for goods from I am the animal.

Goods means the items offered for sale, described or displayed on the Website.

GST has the meaning provided by A New Tax System (Goods and Services Tax) Act 1999 (Cth).

Law means any written rule or collection of rules, including, but not limited to any statute, regulation, order or rule, any government ordinance or by-law, any governmental agency's rule, regulation or determination, and any form of custom or policy recognized and enforced by judicial decision.

Order means a request by you to purchase Goods from I am the animal in accordance with these Terms and Conditions.

Personal Information has the meaning as defined under the Privacy Act 1988 (Cth).

Price means the purchase price of each Good as specified on the Website (for the avoidance of doubt, including GST).

Privacy Policy means I am the animal Privacy Policy found on the Website.

Returns Policy means the Returns sections found on the Website.

Terms and Conditions means these terms and conditions, as amended from time to time.

Website means www.iamtheanimal.com.au

Website Terms means the terms and conditions governing your use of the Website, in addition to these Terms and Conditions.

We or Us or Our means I am the animal (ABN 42 672 825 272).

You or Your means you as the purchaser of Goods from I am the animal pursuant to these Terms and Conditions.


You agree to be bound by these Terms and Conditions when you submit an Order.

Each Order you submit will be a separate and binding agreement between you and I am the animal with respect to the supply of Goods, in accordance with these Terms and Conditions.


You may place an Order through the Website by submitting the electronic Order form on the Website.

An Order submitted by you on the Website in the manner described on the Website is an offer by you to purchase Goods for the Price (plus any Delivery Fee and for the avoidance of doubt, GST) as specified at the time you submit your Order. That offer cannot be withdrawn by you without our consent.

You acknowledge that all Orders through the Website are with respect to Goods intended for personal and domestic use only and non-commercial use and quantity restrictions may apply as set out on the Website from time to time.

In completing the electronic Order form, you agree to provide complete and accurate information as to your personal details (or those of your nominated recipient for gifts) to enable the processing and delivery of your Order. This information will also be used by the Delivery Agent to fulfill your Order. I am the animal will not be liable to you for your loss or that of any third party for a delay or failure to process, fulfill or deliver Goods to you (or your nominated recipient) due to inaccurate or incomplete personal details provided in respect of an Order by you.

You agree to obtain consent from the recipient of a gift when providing their personal details to I am the animal.

You may Order from I am the animal if you are aged 18 years or over, have an active email account and a telephone number at which you can be easily contacted.

You must check your Order carefully prior to submitting your Order with us. Once you submit your Order, cancellations of your Order or changes to the Goods in your Order may only be made by agreement unless otherwise required by law. However, we will allow you to return Goods in accordance with the Shipping and Returns Policy.

Where you place consecutive or separate Orders for Goods, we cannot consolidate the Orders into one. A separate Delivery Fee will apply to each Order in accordance with clause 7. Subject to clause 3.3, you can order as many Goods as you would like in an Order up to the total Order value of $2,000 (excl. GST).

You will be provided with an automatic Order number upon submission of your Order to the Website. The Order number is required when contacting our Customer Service Centre.


I am the animal reserves the right to accept or reject your Order for any reason at any time.

When we accept an Order, it represents an agreement by I am the animal to supply you the Goods in accordance with the Order and these Terms and Conditions.

In the event that we reject an Order under clause 4.1, we will notify you of that rejection and the reason for rejection via email within five (5) Business Days after the placement of the Order. I am the animal will not be liable to you for your loss or that of any third party for the rejection of an Order.

Where we reject an Order and your payment for the Goods has already been processed, we will refund any money paid to us in respect of that Order and make reasonable endeavors to process the refund within five (5) Business Days. Your receipt of your refund will depend on the period of time it takes your financial institution to finalize the refund. I am the animal is not liable with respect to any loss, damage, cost, expense or injury you or any third party incurs as a result of any delay in processing your refund.

If we are unable to contact you in relation to your Order under these Terms and Conditions using the contact details you provide during the Order process after having made reasonable attempts to contact you, we will reject the Order in accordance with this clause 4.